Whatsapper
Whatsapper for Zendesk
Connects WhatsApp Business app to your Zendesk
Respond to WhatsApp messages
Get images, locations and voice recordings
Fast messages delivery
Use Zendesk automations and reporting
Connect multiple phones to single Zendesk
Works safely via your WhatsApp Business app Web
Any agent in can work with messages
Doesn't require WhasApp Enterprise API
Description
Most of your customers have WhatsApp. Connect your phone with WhatsApp™ Business to your Zendesk instance in minutes for true omnichannel experience.

Your users will be able to chat with your company via WhatsApp, while your agents will continue to use the Zendesk Support in the background. No need to switch between tools and services.

Use Zendesk for process control and reporting.
Screenshots
Requirements
  • Zendesk Support Professional or Enterprise to install a private app
  • A dedicated smartphone with WhatsApp Business (it's a free app)
  • The phone must be on and online
How it works
Installation
  • Download .zip file and install it as private app
  • Go to Admin -> Channel integrations -> Whatsapper ->Add Account.
  • Scan QR code in with your WhatsApp app
More info is available in our help center
Still having questions? Contact us.

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