VKontakte for Zendesk
The way to communicate with your VKontakte users
Receive and reply to messages sent to you VK group
Reply to messages sent directly to your VK moderator
Engage in VK discussion board
Reply to your wall comment
Receive your VK group campaign message
Receive photo, video and other file
Connect multiple VK account
Add tags to connected VK
Screenshots
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Whats new
- Filtering for VK campaigns - all messages more than 100 characters are filtered
- Now you can set up ticket Subject format
Description
Engage with you VK users via Zendesk Support. Reply to messages and VK wall comments. Unleash the full Zendesk power - use macros, triggers and ticket assignments the same way you used to work with e-mails.
How it works | Community messages
How it works | Discussion board
How it works | Wall comments
How it works | Moderator messages
Still having questions? Contact us.
Related articles
- How to install and configure the application to work with VK Community Wall
- How to install and configure the application to work with VK Discussion Boards
- How to install and configure the application to work with VK User Messages
- How to install and configure the application to work with VK Community Messages
- Providing social media customer service
- Omnichannel with Zendesk
