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Telegram for Zendesk
The way to communicate with your Telegram users
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Get video, images, locations, contacts and files
No more followup tickets
Connect multiple Telegram bots
Add tags to connected Telegram bots
Engage your Telegram users via Zendesk Support. Unleash the full Zendesk power - use macros, triggers and ticket assignments the same way as you work with e-mails.
How it works
Still having questions?
How to install and configure the application to work with Telegram
How to create Telegram-bot by @BotFather
Omnichannel with Zendesk
Providing social media customer service