Instagram for Zendesk
The way to communicate with your Instagram users
Respond to usual direct messages
Get video files and images
See what messages your client like
Connect multiple Instagram accounts
Add tags to connected Instagram accounts
Links to user's Instagram profiles in Zendesk
Support group chats and threaded conversations
Doesn't use official Instagram API
What's new
  • Faster message delivery
  • Respond to messages received from stories
  • Filters for message types
  • Filters for group chat messages and muted chats
Engage your Instagram users via Zendesk Support. Reply to all direct messages. Unleash the full Zendesk power - use macros, triggers and ticket assignments the same way as you work with e-mails.

How it works
Still having questions? Contact us.